Stop keep asking who our members are, ARMA tells pensioner

ARMAkeepquietLKP

Michael Hollands, an indefatigable letter-writer on retirement leasehold issues, has been told to stop writing to ARMA for to find out who are the current members of the trade body. The ARMA membership has been in a state of confusion since the January 1, the supposed deadline for application through the more rigorous ARMA-Q membership […]

ARMA-Q doesn’t mean property managers are more honest, says leasehold activist

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Shula Rich (left), a long standing leasehold activist, writes to LKP to argue that ARMA membership is not an indicator of higher quality management. “If managing agents aren’t ARMA Q compliant that does not mean they’re not as good as those who’ve passed,” says Ms Rich, who runs the Brighton and Hove District Leaseholders Association.

20% of ARMA members ‘walk out over new ethical scheme’

ARMAdownLKP

… and if ARMA’s Twitter feed is to be believed, two-thirds of the membership has dropped out   At least of a fifth of the membership of ARMA has ditched the trade association that on January 1 brought in more rigorous membership criteria. This is the figure reported by ARMA insiders, although many think the […]

Now we are told Countrywide is STILL an ARMA member … well, until February 1

CountrywidereprievedLKP

Staff working overtime to process applications “to take our members on a journey …” LKP / Carlex has received a statement at 11.14am today from ARMA addressing its peculiar manner of announcing the membership of ARMA-Q. Previously, we were informed that any company that had not applied to the more rigorous ARMA-Q regime by January […]

Countrywide Estate Management is OUT of ARMA

CountrywideLKP2

Countrywide Estate Management, second only to Peverel / FirstPort in terms of size, did not apply to join ARMA-Q before the January 1 deadline and is therefore no longer a member of the trade body. ARMA itself had repeatedly declined to clarify the status of Countrywide, which last month was dumped by Bovis Homes at […]

ARMA membership … Find out on Twitter!

ARMAtwittersLKP

In piecemeal fashion, ARMA is announcing companies that have signed-up to the new regulatory regime ARMA-Q on Twitter. These are the new criteria for membership of the trade body. The decision marks an abrupt reversal of a decision last week by Michelle Banks, the CEO, to announce the accredited companies in February once all applications […]

Peverel Retirement up before the ARMA regulator before it can join ARMA-Q

KeithHillLKP

A complaint about Peverel Retirement is being considered by ARMA regulator Keith Hill even before the trade body rules on whether it meets the criteria of ARMA-Q. The complaint comes from Alex Ellison, whose mother lives in Mere Court, in Knutsford, Cheshire. It concerns Peverel’s ownership and disposal of house managers’ flats.

Countrywide ‘ripping off’ leaseholders, MP tells Commons. And it is given the boot by Bovis Homes

CountrywideLKP

- Property management company accused of stalling hand-over of residents’ management companies – Bovis Homes is ejecting Countrywide from Swindon sites and is not appointing it at future ones – And … Countrywide declines to confirm whether it is applying to join ARMA-Q Justin Tomlinson (left), Conservative MP for North Swindon, has accused Countrywide of […]

Cooee! Peverel becomes FirstPort and heading for ARMA-Q … But will it be welcome?

FirstPortLKPsmall

Like the unwanted guest at a party, Peverel has put on some outlandish new clothes and now seeks to crash ARMA-Q. It is rolling out its new FirstPort brand, which means when you click on the Peverel website you are passed on to a new site. The change in name is taking place a year […]

If Peverel Retirement is admitted to ARMA-Q, what message does that send thousands of cheated pensioners?

MichelleBankslocus

Ten months after being found guilty by the OFT of systematically cheating residents in retirement sites, Peverel Retirement is now lining up to join ARMA-Q. This is the new ethically enhanced membership scheme that ARMA hopes will demonstrate greater professional rigour in leasehold management. The announcement will be a shock for the ARHM (Association of Retirement […]

Feeble talk from CMA at ARMA conference

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- CMA soothes leasehold managers by repeating its skimpy MORI poll findings – 25% of ARMA membership still not signed up to ARMA-Q – ARMA does NOT manage 60% of sector – How relevant are the happy leaseholders of Liverpool in disputes elsewhere? With just over two months to go before the self-regulatory code ARMA-Q comes […]

ARMA tells Y and Y Management to mind its manners and control its temper

ARMA’s regulatory panel announced on Friday June 27 that it had admonished Y and Y Management following a complaint over “intemperate and unprofessional language” to a leaseholder who visited its north London offices. A letter of admonishment has been sent to the company, headed by Joseph Gurvits, whose business partner is freeholder Israel Moskovitz. Both have […]

Devon pensioners humiliate Y and Y Management and Avon Freeholds at tribunal

Residents at Elim Court, in Plymouth, have exposed practices of Y and Y Management at tribunal, winning £3,000

… and Y and Y Management ‘broke the ARHM code’ (except it is actually a member of ARMA) London-based freeholder Israel Moskovitz and his business partner Joseph Gurvits, of Y and Y Management, must rue the day they snapped up at auction the freeholds of retirement sites in Devon. After a two-year legal marathon – […]

Cirrus isn’t an ARMA member so we have nothing to say about the price-fixing scandal, says Michelle Banks

MichelleBanks

… but you must take it on trust that if those bits of Peverel that ARE members sign up to ARMA-Q these practices will be ‘outlawed’ and ‘speedily detected’ Michelle Banks (right), chief executive of the Association of Residential Managing Agents, has stated that her organisation will do nothing about the Peverel / Cirrus price-fixing […]