Now we are told Countrywide is STILL an ARMA member … well, until February 1

CountrywidereprievedLKP

Staff working overtime to process applications “to take our members on a journey …” LKP / Carlex has received a statement at 11.14am today from ARMA addressing its peculiar manner of announcing the membership of ARMA-Q. Previously, we were informed that any company that had not applied to the more rigorous ARMA-Q regime by January […]

Countrywide Estate Management is OUT of ARMA

CountrywideLKP2

Countrywide Estate Management, second only to Peverel / FirstPort in terms of size, did not apply to join ARMA-Q before the January 1 deadline and is therefore no longer a member of the trade body. ARMA itself had repeatedly declined to clarify the status of Countrywide, which last month was dumped by Bovis Homes at […]

ARMA membership … Find out on Twitter!

ARMAtwittersLKP

In piecemeal fashion, ARMA is announcing companies that have signed-up to the new regulatory regime ARMA-Q on Twitter. These are the new criteria for membership of the trade body. The decision marks an abrupt reversal of a decision last week by Michelle Banks, the CEO, to announce the accredited companies in February once all applications […]

Peverel Retirement up before the ARMA regulator before it can join ARMA-Q

KeithHillLKP

A complaint about Peverel Retirement is being considered by ARMA regulator Keith Hill even before the trade body rules on whether it meets the criteria of ARMA-Q. The complaint comes from Alex Ellison, whose mother lives in Mere Court, in Knutsford, Cheshire. It concerns Peverel’s ownership and disposal of house managers’ flats.

Countrywide ‘ripping off’ leaseholders, MP tells Commons. And it is given the boot by Bovis Homes

CountrywideLKP

- Property management company accused of stalling hand-over of residents’ management companies – Bovis Homes is ejecting Countrywide from Swindon sites and is not appointing it at future ones – And … Countrywide declines to confirm whether it is applying to join ARMA-Q Justin Tomlinson (left), Conservative MP for North Swindon, has accused Countrywide of […]

Cooee! Peverel becomes FirstPort and heading for ARMA-Q … But will it be welcome?

FirstPortLKPsmall

Like the unwanted guest at a party, Peverel has put on some outlandish new clothes and now seeks to crash ARMA-Q. It is rolling out its new FirstPort brand, which means when you click on the Peverel website you are passed on to a new site. The change in name is taking place a year […]

If Peverel Retirement is admitted to ARMA-Q, what message does that send thousands of cheated pensioners?

MichelleBankslocus

Ten months after being found guilty by the OFT of systematically cheating residents in retirement sites, Peverel Retirement is now lining up to join ARMA-Q. This is the new ethically enhanced membership scheme that ARMA hopes will demonstrate greater professional rigour in leasehold management. The announcement will be a shock for the ARHM (Association of Retirement […]

Feeble talk from CMA at ARMA conference

ARMAsmall

- CMA soothes leasehold managers by repeating its skimpy MORI poll findings – 25% of ARMA membership still not signed up to ARMA-Q – ARMA does NOT manage 60% of sector – How relevant are the happy leaseholders of Liverpool in disputes elsewhere? With just over two months to go before the self-regulatory code ARMA-Q comes […]

ARMA tells Y and Y Management to mind its manners and control its temper

ARMA’s regulatory panel announced on Friday June 27 that it had admonished Y and Y Management following a complaint over “intemperate and unprofessional language” to a leaseholder who visited its north London offices. A letter of admonishment has been sent to the company, headed by Joseph Gurvits, whose business partner is freeholder Israel Moskovitz. Both have […]

Devon pensioners humiliate Y and Y Management and Avon Freeholds at tribunal

Residents at Elim Court, in Plymouth, have exposed practices of Y and Y Management at tribunal, winning £3,000

… and Y and Y Management ‘broke the ARHM code’ (except it is actually a member of ARMA) London-based freeholder Israel Moskovitz and his business partner Joseph Gurvits, of Y and Y Management, must rue the day they snapped up at auction the freeholds of retirement sites in Devon. After a two-year legal marathon – […]

Cirrus isn’t an ARMA member so we have nothing to say about the price-fixing scandal, says Michelle Banks

MichelleBanks

… but you must take it on trust that if those bits of Peverel that ARE members sign up to ARMA-Q these practices will be ‘outlawed’ and ‘speedily detected’ Michelle Banks (right), chief executive of the Association of Residential Managing Agents, has stated that her organisation will do nothing about the Peverel / Cirrus price-fixing […]

Peverel given clean bill of health by ARMA – just as it admitted Cirrus was cheating pensioners with bogus tenders

Lee Middleburgh shares his genius in the uncritical pages of Flat Living magazine in January 2010, which shares a director with insurer Residents' Line

  Peverel was given a clean bill of health by an “independent audit” and was boasting of its improved services to ARMA – the Association of Residential Managing Agents – just days after admitting a price-fixing scam to the OFT. On January 4 2010, then Peverel managing director Lee Middleburgh wrote in a “proactive step” […]

Pravda alive and well at LEASE, ARMA and Peverel … who ALL support the OFT inquiry into leasehold fiddling

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Not since the Soviet Union went out of business have we seen such clottish attempts to spin a positive line. It started at the website of our old friends at the Leasehold Advisory Service deciding that the key point in Sir Peter Bottomley’s speech to leaseholders in London on November 12 was a passing polite […]

Michelle Banks: silent over abuses, but ‘ARMA-Q will be good for leaseholders’

MichelleBanks

Michelle Banks, chief executive of the Association of Residential Managing Agents, gave an outline of the ARMA-Q initiative to leaseholders at the annual meeting of the Federation of Private Residents’ Association on November 12. ARMA-Q comes into effect in 2015 and has former Labour housing minister Keith Hill as its regulator. The idea is that […]