Been ripped off over leasehold insurance? Take your complaint to the secret ombudsman, says Peverel

Strandcutout

UPDATE April 18 16.08: Peverel statement at end of article A retirement leasehold resident disputing Kingsborough insurance commissions with Peverel has been told that she must take her dispute to an ombudsman, whose rulings are not published. Joan Wade, who has lived at Grasmere Court in Worthing since 2003, was appalled to receive a letter […]

Janet Entwistle: ‘There are problems with Peverel’s reputation, but new owners are in it for the long term’

Janet Entwistle has published a digest of the questions and answers either emailed to her or asked at her public meetings with Peverel’s leaseholders on June 12. The comments are a frank admission that the company has “problems of reputation” and address fraught issues such as insurance commissions, sub-letting fees and service charges – subjects […]

Managing agents owned by landlords must come clean … says leading managing agent

robplumb

A managing agent owned by the freeholder should be made to disclose this relationship clearly to the leaseholders, one of the country’s leading managing agents has announced. “They should be obliged to disclose if they have, or any party to whom they are financially connected has, any beneficial interest in the freehold title,” says Rob […]

How you get scammed on insurance … with tips from LEASE!

It is a brilliant (not-so-little) earner and one that – astonishingly – isn’t illegal. Buy up residential freeholds, charge enormous commissions for arranging the insurance and pass the bill on to leaseholders, who – and this is the really brilliant bit – have no legal right whatsoever to find out what the commissions are. The […]