The admonition delivered to FirstPort for attempting to sell off house managers’ flats has not satisfied complainant Alex Ellison. “I am, of course, pleased that you upheld my complaint and that you have imposed disciplinary sanctions on FirstPort,” she has written to the ARMA regulator Keith Hill. “… However, disciplinary sanctions alone do not seem to adequately […]
Humiliating criticism of the troubled property manager, but the path is now clear for it to apply for membership of the trade body The regulator of the Association of Residential Managing Agents (ARMA) has admonished on two counts Peverel / FirstPort Retirement, which was applying to join the organisation. But the decision means the controversial […]
FirstPort Retirement, formerly Peverel, should not be admitted to ARMA because it has an unaccounted-for portfolio of house managers’ flats and has a track record of misleading residents when trying to sell them. These were the arguments put on Monday to Keith Hill, a former New Labour housing minister, who is the regulator of ARMA […]
A tactic to undermine residents’ right to manage ambitions by Estates and Management – which manages the various freehold vehicles of the Tchenguiz Family Trust, based in the British Virgin Islands – is to offer to dump FirstPort and replace it with another management company. And here they are: CPBigwood, Inspired Property Management, Warwick Estates […]
FirstPort / Peverel, the country’s largest and most controversial apartment manager, has interviewed 738 Londoners and found that they quite like living in a flat. As they bought a flat or chose to rent in the first place, this is encouraging news and they don’t feel that they have made a mistake. It did not […]
A leaseholder of a property at Maltings Court, Stratford-upon-Avon, has settled an action to regain wrongly demanded ground rent and his court costs … corresponding with E&M and Peverel / FirstPort from Tokyo. In spring 2011, Geoffrey Powell, and a number of other leaseholders at the 21-flat Maltings Court, received ground rent demands dating back […]
A leaseholder at Phoenix House in Leicester has fought off demands for £10,808.60 from Peverel / FirstPort, represented by the debt-collecting solicitors JB Leitch. Jacqueline Henderson has been in dispute over service charges since 2010, which she claims are erroneous. After attempting to obtain the money for some time, FirstPort then threw in the towel and […]
But don’t feel any obligation to join on our account! ARMA has finally published a list of its full members – more than four months after making the more rigorous ARMA-Q the criteria for membership. Until today, the only clue as to who was a member of ARMA was the stream of congratulations posted on […]
Just over a week after being contacted by Carlex, Peverel / FirstPort has had to pay back £39,377 to Hillside Court, in Ormskirk. The money was wrongly paid to the freeholder over the past 15 years after flats were sold, rather than transferred to the retirement site’s contingency fund. Residents spotted the extraordinary error in […]
In an extraordinary admission, Peverel / FirstPort says it has paid over thousands of pounds of contingency funds at Hillside Court, Ormskirk, to the landlord “by mistake”. Residents estimate that up to £40,000 is at issue, involving the one per cent contingency fund fess payable on sale of the properties.
… aka Knight Square and FirstPort UPDATE: Feb 6 2015: The initial headline on this article, “Janet Entwistle is given the push at Peverel” was factually inaccurate, we are informed. The following statement to LKP / Carlex has been received this afternoon: Janet Entwistle to stand down as CEO of Knight Square Following the successful […]
Like the unwanted guest at a party, Peverel has put on some outlandish new clothes and now seeks to crash ARMA-Q. It is rolling out its new FirstPort brand, which means when you click on the Peverel website you are passed on to a new site. The change in name is taking place a year […]
Janet Entwistle, the chief executive of Peverel (soon to be reborn as FirstPort), has ruled out mediation with retirement residents scammed in the Cirrus collusive tendering scandal. Any “unhappy individuals” should make a complaint directly to her, she says in minutes of a meeting with Carlex on October 10. Having orchestrated a price-fixing racket for […]
Ten months after being found guilty by the OFT of systematically cheating residents in retirement sites, Peverel Retirement is now lining up to join ARMA-Q. This is the new ethically enhanced membership scheme that ARMA hopes will demonstrate greater professional rigour in leasehold management. The announcement will be a shock for the ARHM (Association of Retirement […]
By Martin Boyd Last Friday Carlex formally met with Peverel CEO Janet Entwistle at the Houses of Parliament. This time in addition to Sir Peter Bottomley the Labour MP for Poplar and Limehouse, Jim Fitzpatrick, was able to join the meeting with LKP/CARLEX representatives Sebastian O’Kelly and Martin Boyd. Of course, Janet Entwistle pointed to […]
The satirical magazine Private Eye has featured Peverel’s name-change today. Referring to previous reports on Peverel as see “Eyes passim ad nauseam” it treats readers to a resume of Peverel’s recent unfortunate history. “FirstPort may turn out to be LastResort for the troubled management company,” is the pessimistic conclusion.