ARMA ends four-month farce after finally saying who its members are …

MichelleBanks

But don’t feel any obligation to join on our account! ARMA has finally published a list of its full members – more than four months after making the more rigorous ARMA-Q the criteria for membership. Until today, the only clue as to who was a member of ARMA was the stream of congratulations posted on […]

Stop keep asking who our members are, ARMA tells pensioner

ARMAkeepquietLKP

Michael Hollands, an indefatigable letter-writer on retirement leasehold issues, has been told to stop writing to ARMA for to find out who are the current members of the trade body. The ARMA membership has been in a state of confusion since the January 1, the supposed deadline for application through the more rigorous ARMA-Q membership […]

20% of ARMA members ‘walk out over new ethical scheme’

ARMAdownLKP

… and if ARMA’s Twitter feed is to be believed, two-thirds of the membership has dropped out   At least of a fifth of the membership of ARMA has ditched the trade association that on January 1 brought in more rigorous membership criteria. This is the figure reported by ARMA insiders, although many think the […]

Now we are told Countrywide is STILL an ARMA member … well, until February 1

CountrywidereprievedLKP

Staff working overtime to process applications “to take our members on a journey …” LKP / Carlex has received a statement at 11.14am today from ARMA addressing its peculiar manner of announcing the membership of ARMA-Q. Previously, we were informed that any company that had not applied to the more rigorous ARMA-Q regime by January […]

ARMA membership … Find out on Twitter!

ARMAtwittersLKP

In piecemeal fashion, ARMA is announcing companies that have signed-up to the new regulatory regime ARMA-Q on Twitter. These are the new criteria for membership of the trade body. The decision marks an abrupt reversal of a decision last week by Michelle Banks, the CEO, to announce the accredited companies in February once all applications […]

Peverel Retirement up before the ARMA regulator before it can join ARMA-Q

KeithHillLKP

A complaint about Peverel Retirement is being considered by ARMA regulator Keith Hill even before the trade body rules on whether it meets the criteria of ARMA-Q. The complaint comes from Alex Ellison, whose mother lives in Mere Court, in Knutsford, Cheshire. It concerns Peverel’s ownership and disposal of house managers’ flats.

Countrywide ‘ripping off’ leaseholders, MP tells Commons. And it is given the boot by Bovis Homes

CountrywideLKP

– Property management company accused of stalling hand-over of residents’ management companies – Bovis Homes is ejecting Countrywide from Swindon sites and is not appointing it at future ones – And … Countrywide declines to confirm whether it is applying to join ARMA-Q Justin Tomlinson (left), Conservative MP for North Swindon, has accused Countrywide of […]

If Peverel Retirement is admitted to ARMA-Q, what message does that send thousands of cheated pensioners?

MichelleBankslocus

Ten months after being found guilty by the OFT of systematically cheating residents in retirement sites, Peverel Retirement is now lining up to join ARMA-Q. This is the new ethically enhanced membership scheme that ARMA hopes will demonstrate greater professional rigour in leasehold management. The announcement will be a shock for the ARHM (Association of Retirement […]

Feeble talk from CMA at ARMA conference

ARMAsmall

– CMA soothes leasehold managers by repeating its skimpy MORI poll findings – 25% of ARMA membership still not signed up to ARMA-Q – ARMA does NOT manage 60% of sector – How relevant are the happy leaseholders of Liverpool in disputes elsewhere? With just over two months to go before the self-regulatory code ARMA-Q comes […]

Competition and Markets Authority issues update on leasehold study

CMAupdate2

… But it wants further feedback, so let them have it! … Oh, and oldies are happier than those in non-retirement flats The Competition and Markets Authority (CMA) has today issued an update on its market study (see below) into the provision of residential property management services in England and Wales. LKP / Carlex applauds […]

The Independent covers leasehold scandals

Independent

Last Saturday, The Independent wrote a wide-ranging report on leasehold issues and the need for reforms. Headed ‘The secret of how to give your flat a new lease of life … ‘  it was, in fact, a round-up of: the Cirrus scandal, the OFT investigation into leasehold (the scope of which concludes on January 17), […]

Cirrus isn’t an ARMA member so we have nothing to say about the price-fixing scandal, says Michelle Banks

MichelleBanks

… but you must take it on trust that if those bits of Peverel that ARE members sign up to ARMA-Q these practices will be ‘outlawed’ and ‘speedily detected’ Michelle Banks (right), chief executive of the Association of Residential Managing Agents, has stated that her organisation will do nothing about the Peverel / Cirrus price-fixing […]

Pravda alive and well at LEASE, ARMA and Peverel … who ALL support the OFT inquiry into leasehold fiddling

pravda-copy

Not since the Soviet Union went out of business have we seen such clottish attempts to spin a positive line. It started at the website of our old friends at the Leasehold Advisory Service deciding that the key point in Sir Peter Bottomley’s speech to leaseholders in London on November 12 was a passing polite […]

ARMA-Q reformers get strong backing at annual conference

ARMA-Q: A long wait ... and then the damp squib of not knowing who the members actually were!

The reform-minded leadership of Association of Residential Managing Agents today made a strong call for backing of ARMA-Q, its scheme to add ethically enhanced backbone to the professional body representing block managing agents. An audience of around 300 members at Queen Elizabeth Conference Hall in Westminster was told that that ARMA-Q was a necessary first […]

Minister holds roundtable talks on leasehold

Housing Minister Mark Prisk (right) is holding an hour-long roundtable discussion on residential leasehold tomorrow. The meeting is to be attended by trade body representatives such as Michelle Banks, of ARMA – a former civil servant at the Department of Communities and Local Government – RICS, and the Association of Retirement Housing Managers (ARHM). Representatives […]