ARMA-Q: an ethical facelift for a flawed trade body


Next month the Association of Residential Managing Agents unveils its new ethical facelift ARMA-Q – having never, in its 21-year history, publicly expelled a single member. (See ARMA’s draft announcement pdf at the bottom of this article.) There is to be a 10-point “consumer charter” to reassure leaseholders and an apparently independent regulatory chairman, assisted […]

ARMA-Q must expose managing agents’ ‘financial interests’

Robert Plumb
, chief executive of managing agents HML Holdings, which is accredited to LKP and is a member ARMA, considers ARMA-Q and the complexity of transparency for residential managing agents Growing leaseholder empowerment and awareness combined with the immediacy of communications will inevitably mean that managing agents will require a thorough understanding of what it […]

HML group with 33,500 units under management joins LKP

The Leasehold Knowledge Partnership is delighted to welcome managing agents HML Holdings plc, which has today joined the accreditation service. The AIM-listed company, which comprises HML Anderton, HML Hathaway, HML Hawksworth and HML Shaw, has 33,500 units under management, predominantly in London and the South East. The largest element of the group, HML Anderton, joined […]