Owners of 156 leasehold flats at the Hawkins Road site in Colchester were spared £1,250 each thanks to Red Rock, an LKP-accredited managing agent.
Weston Homes built the high specification 12-block Hawkins Road site between five and seven years ago, but soon after the first leaseholders began to move in, reports of problems started.
The most serious of which was that the roof leaked causing flooding of some apartments, and mould and mildew and in many more. Some were rendered them uninhabitable.
Initially, the leaseholders felt compelled to remedy the defects via a build warranty insurance claim for each block.
But the insurance policy had a £1,250 excess per unit and, with not enough money held in reserve, this needed to be paid by every leaseholder before works could commence.
Increasingly, LKP is encountering major works problems for sites built at the height of the last property boom. Another LKP managing agent Rynew, in east London, is having to involve itself in £3 million works being made good by Taylor Wimpey.
Red Rock, headed by Adrian Calver, was appointed property manager by the residents in March this year.
Working with the resident directors, it mounted a brilliant campaign locally, involving Sir Bob Russell, the Liberal Democrat MP for Colchester.
The upshot is that Weston Homes have now listened to their customers and agreed to completely remedy the defects, working closely with Red Rock to ensure that expectations are met.
Leaseholders have been spared a bill for the excess of £187,200
Tel: 0333 123 5670
Email: adrian@rrpm.co.uk
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Its true what you say the roofs on both our blocks are being replaced and will take 6 months for both.
They are being paid for by the 10years building insurance.
For anyone who is considering looking for a managing agent in their catchment area I would highly recommend Red Rock.
Red Rock has been appointed to manage our block since April this year. The recommendation came from LKP. With Adrian’s help we established our RTM Co. He did all the paper works for us freely. In his first move he reduced our building insurance to nearly a third.
Adrian and his group are very honest, friendly reliable and professional. We are very lucky to have them. I have been going through a long stressful life in challenging extremely bad managements in our block.. Only recently I am enjoying my life without fear of unexpected bills and threatening letters coming through my letter box.
Thanks to LKP and Red Rock