• Menu
  • Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Before Header

  • Home
  • What is LKP
  • Find everything …
  • Contact
Donate

Leasehold Knowledge Management Logo

Secretariat of the All Party Parliamentary Group on leasehold reform

Mobile Menu

  • Home
  • What is LKP
  • Find everything …
  • Contact
  • Advice
  • News
    • Find everything …
    • About Peverel group
    • APPG
    • ARMA
    • Bellway
    • Benjamin Mire
    • Brixton Hill Court
    • Canary Riverside
    • Charter Quay
    • Chelsea Bridge Wharf
    • Cladding scandal
    • Competition and Markets Authority / OFT
    • Commonhold
    • Communities Select Committee
    • Conveyancing Association
    • Countrywide
    • MHCLG
    • E&J Capital Partners
    • Exit fees
    • FirstPort
    • Fleecehold
    • Forfeiture
    • FPRA
    • Gleeson Homes
    • Ground rent scandal
    • Hanover
    • House managers flat
    • House of Lords
    • Housing associations
    • Informal lease extension
    • Insurance
    • IRPM
    • JB Leitch
    • Jim Fitzpatrick MP
    • John Christodoulou
    • Justin Bates
    • Justin Madders MP
    • Law Commission
    • LEASE
    • Liam Spender
    • Local authority leasehold
    • London Assembly
    • Louie Burns
    • Martin Paine
    • McCarthy and Stone
    • Moskovitz / Gurvits
    • Mulberry Mews
    • National Leasehold Campaign
    • Oakland Court
    • Park Homes
    • Parliament
    • Persimmon
    • Peverel
    • Philip Rainey QC
    • Plantation Wharf
    • Press
    • Property tribunal
    • Prostitutes
    • Quadrangle House
    • Redrow
    • Retirement
    • Richard Davidoff
    • RICS
    • Right To Manage Federation
    • Roger Southam
    • Rooftop development
    • RTM
    • Sean Powell
    • SFO
    • Shared ownership
    • Sinclair Gardens Investments
    • Sir Ed Davey
    • Sir Peter Bottomley
    • St George’s Wharf
    • Subletting
    • Taylor Wimpey
    • Tchenguiz
    • Warwick Estates
    • West India Quay
    • William Waldorf Astor
    • Windrush Court
  • Parliament
  • Accreditation
  • [Custom]
Menu
  • Advice
  • News
      • Find everything …
      • About Peverel group
      • APPG
      • ARMA
      • Bellway
      • Benjamin Mire
      • Brixton Hill Court
      • Canary Riverside
      • Charter Quay
      • Chelsea Bridge Wharf
      • Cladding scandal
      • Competition and Markets Authority / OFT
      • Commonhold
      • Communities Select Committee
      • Conveyancing Association
      • Countrywide
      • MHCLG
      • E&J Capital Partners
      • Exit fees
      • FirstPort
      • Fleecehold
      • Forfeiture
      • FPRA
      • Gleeson Homes
      • Ground rent scandal
      • Hanover
      • House managers flat
      • House of Lords
      • Housing associations
      • Informal lease extension
      • Insurance
      • IRPM
      • JB Leitch
      • Jim Fitzpatrick MP
      • John Christodoulou
      • Justin Bates
      • Justin Madders MP
      • Law Commission
      • LEASE
      • Liam Spender
      • Local authority leasehold
      • London Assembly
      • Louie Burns
      • Martin Paine
      • McCarthy and Stone
      • Moskovitz / Gurvits
      • Mulberry Mews
      • National Leasehold Campaign
      • Oakland Court
      • Park Homes
      • Parliament
      • Persimmon
      • Peverel
      • Philip Rainey QC
      • Plantation Wharf
      • Press
      • Property tribunal
      • Prostitutes
      • Quadrangle House
      • Redrow
      • Retirement
      • Richard Davidoff
      • RICS
      • Right To Manage Federation
      • Roger Southam
      • Rooftop development
      • RTM
      • Sean Powell
      • SFO
      • Shared ownership
      • Sinclair Gardens Investments
      • Sir Ed Davey
      • Sir Peter Bottomley
      • St George’s Wharf
      • Subletting
      • Taylor Wimpey
      • Tchenguiz
      • Warwick Estates
      • West India Quay
      • William Waldorf Astor
      • Windrush Court
  • Parliament
  • Accreditation
You are here: Home / Latest News / More farce than Blackadder’s court martial: ARMA claims its regulator ‘retired’

More farce than Blackadder’s court martial: ARMA claims its regulator ‘retired’

September 7, 2017 //  by Sebastian O'Kelly

Self-regulation has failed at both ARMA and RICS

ARMA has responded to Sally Keeble’s statement that she resigned owing to interference in her regulator’s role by declaring that the post was ‘retired’ instead.

Further, ARMA says that the decision arose because ARMA only receives around eight complaints a year.

It is astonishing that ARMA is attempting to put a positive spin on what is now a very public debacle.

The statement did not address Mrs Keeble’s claim that the trade body closed down her disciplinary panel over Warwick Estates, which had already been fined £120,000 and had £45,000 of legal costs awarded against it over a fatality in a lift shaft.

Nor did it make mention of the hole in ARMA’s finances owing to an unknown member taking legal action over a disciplinary matter. The losses are believed to have been considerable, and are referenced in the accounts.

It is a huge failing of self-regulation in property management that ARMA is having to wind down its regulatory regime and farm out professional discipline to the mild property ombudsman service.

Ombudsman rulings are always anonymous and the fines are usually minimal.

Self-regulation has also failed at RICS, where the disciplinary case against Benjamin Mire, of Trust Property Management, resulted in fiasco last year and the case was dropped.

Case against Benjamin Mire collapses, as RICS disciplinary process descends into shambles

Owing to the efforts in October 2016 of barrister Marc Beaumont more than 200 struck-off chartered surveyors had to be re-admitted to the trade body. Mr Beaumont appears to specialise in challenging flawed professional regulatory regimes.

Both cases show that neither RICS nor ARMA are capable of effective self-regulation. Yet property managements are responsible for millions of pounds of leaseholders’ money.

Related posts:

RICS fines Warwick Estates £20,000 over lift shaft fatality – after ARMA ‘blocked its regulator from hearing the case’ ARMA regulator Sally Keeble quit ‘after being blocked’ from ruling on Warwick Estates lift shaft fatality ARMA’s self-regulation in disarray after member sues the organisation and Sally Keeble resigns Case against Benjamin Mire collapses, as RICS disciplinary process descends into shambles ARMA ends four-month farce after finally saying who its members are …

Category: ARMA, Latest News, News, Warwick EstatesTag: ARMA, Benjamin Mire, RICS, Sally Keeble, Warwick Estates

Sign up to the LKP newsletter

Fill in the link here

Latest Tweets

Tweets by @LKPleasehold

Mentions

Anthony Essien (34) APPG (44) ARMA (91) Benjamin Mire (32) Cladding scandal (71) Clive Betts MP (33) CMA (46) Commonhold (55) Competition and Markets Authority (42) Countryside Properties plc (33) FirstPort (55) Grenfell cladding (56) Ground rents (55) Israel Moskovitz (32) James Brokenshire MP (31) Jim Fitzpatrick (36) Jim Fitzpatrick MP (31) Justin Bates (41) Justin Madders MP (75) Katie Kendrick (40) Law Commission (61) LEASE (68) Leasehold Advisory Service (65) Leasehold houses (32) Liam Spender (39) Long Harbour (51) Lord Greenhalgh (32) Martin Boyd (87) McCarthy and Stone (43) National Leasehold Campaign (42) Persimmon (49) Peverel (61) Property tribunal (49) Retirement (38) Robert Jenrick (33) Roger Southam (47) Sajid Javid (38) Sebastian O’Kelly (67) Sir Peter Bottomley (211) Taylor Wimpey (106) Tchenguiz (33) The Guardian (33) The Times (34) Vincent Tchenguiz (45) Waking watch contracts (40)
Previous Post: « ARMA regulator Sally Keeble outlines five areas where statutory regulation is needed in leasehold
Next Post: The Property Ombudsman fines agent for selling house as ‘virtually freehold’. (Don’t worry ARMA members: it was only £200) »

Reader Interactions

Comments

  1. Kim

    September 7, 2017 at 1:44 pm

    Huh? Shurly shome mishtake ed?

    Just goes to to prove that the operators in Residential Property including ‘Regulators’ such as ‘ ARMA ‘are about a trustworthy as a snake in a hamster cage.

    GET RID – NOT FIT FOR PURPOSE.

  2. Michael Epstein

    September 8, 2017 at 6:50 am

    “As a trade association, we are not in a position to deal with complaints about our members directly”
    Could this be one reason as to why ARMA receives so few complaints?

    • Michael Hollands

      September 8, 2017 at 9:51 am

      It is strange that they will not deal with complaints against their members directly.
      Yet they say leaseholders can feel secure as their members activities can be judged against the standards that ARMA set down.
      So where is that security.
      With the management companies complaints procedures being so long winded and generally weighted against complainants, and ARMA not prepared to take action, it is surprising they get any.
      I suspect there are as many complaints about ARMA itself as there are against its members.

Above Footer

Advising leaseholders. Avoiding disasters.
Stopping forfeiture. Exposing abuses. Urging reform.

We depend on individuals for the majority of our funding.

Support Us and Donate

LKP Managing Agents

Become an LKP Managing Agent

Common Ground
Adam Church
Blocnet property management2

Stay in Touch

To achieve victory in the leasehold game where you are playing against professionals and with rules that they know all too well - stay informed with the LKP newsletter.
Sign Up for Newsletter

Professional Directory

The following advertisements are from firms that seek business from leaseholders.
Click on the logos for company profiles.

Barry Passmore

Footer

About LKP

  • What is LKP
  • Privacy and data

Categories

  • News
  • Cladding scandal
  • Commonhold
  • Law Commission
  • Fleecehold
  • Parliament
  • Press
  • APPG

Contact

Leasehold Knowledge Partnership
Open Data Institute
5th Floor
Kings Place
London N1 9AG

sok@leaseholdknowledge.com

Copyright © 2025 Leasehold Knowledge Partnership | All rights reserved
Leasehold Knowledge Partnership Limited (company number: 08999652) is a company limited by guarantee that is a registered charity (number: 1162584) with the Charities Commission.
LKP website is hosted at www.34sp.com
Website by Callia Web