The Association of Residential Managing Agents (ARMA) is boasting on social media of signing up freehold investors as a new membership category and is lobbying for their interests.
It is no longer a neutral trade body, whose members can as easily serve a leaseholder controlled enfranchised site as one owned by a large freehold owning fund.
This is a huge step backwards for the trade body which over the past eight years did seriously engage with improving standards in property management and made some effort to steer a middle course between the competing interests of leaseholders and freeholders.
Just at the point where there is a growing consensus that the leasehold sector must be substantively reformed, ARMA has nailed its flag to the interests of speculators in the income streams of residential buildings.
ARMA has already expressed its disapprobation at LKP’s report of the Building Safety Bill before the Communities Select Committee earlier this week. We questioned the enthusiasm with which freehold owners, who have a vested interest in blocks, in urging the spending of public money on cladding remediation.
If leases in cladding sites are valueless, so are the freeholds, and why should taxpayers inadvertently pay to shore up an income stream heading to some anonymous, offshore freehold owner?
For two years, ministers appealed to freeholders to pay out to remediate their buildings; not one did so. (Legal and General did at the Blenheim Centre / Reflexion site in Hounslow, but it owned the shopping centre below and was in for a big bill anyway. Nor can Legal and General be described as a speculator in residential freeholds.)
In the absence of anyone being held accountable for the cladding scandal, public money is self-evidently needed and more than has been promised.
But LKP feels queasy that freeholders are joining this chorus, especially while their lobbyists emphasise their virtues as “long-term professional custodians”. We felt even greener after freeholders’ incomes were vastly augmented by the government’s two-storey planning give-away, as here at a cladding site in North London:
- Is ARMA’s lobbying for freeholders going to include arguing against:
- the government’s pledge to set new ground rents to zero;
- the Law Commission efforts to make enfranchisement cheaper for leaseholders;
- the Law Commission’s reform of right to manage;
- the Law Commission – and others – promotion of commonhold as an alternative to leasehold;
- the reform of forfeiture, although no one in the sector publicly defends the windfall to landlords of present forfeiture arrangements.
In the past, lobbying for freeholder interests has been left to the British Property Federation – where Will Astor’s £1.8 billion Long Harbour is a member – and lobbying companies such as Pagefield and PR firms such Sir Lynton Crosby’s Crosby Textor.
The results have been so-so, and here is an example of their handiwork:
But now developers and corporate landlords can also join ARMA Network, the term used to describe the lobby, as can local authorities and housing associations, although we have no evidence that any has done so.
ARMA claims it has more than 300 residential managing agent members, who manage more than 1.2 million homes, and 120 “partners”, who provide specialist products and services.
The main declared benefit of ARMA Network for freeholders is given as access to the trade body’s highly regarded technical expertise and “and insight on leasehold matters, engage with specialist suppliers, and stay up-to-date on legislative and technical changes”.
Freeholders – including those that are anonymous or offshore in various funds – will “gain recognition by aligning with ARMA’s objectives to raise standards in the industry and adapting to the changing leasehold landscape”.
Translated, that might be taken to mean: this will make punters in the incomes of residential buildings respectable. Overwhelmingly, these are private equity investors rather than pension funds.
It is unknown whether any freeholder, no matter how controversial, will be excluded from membership of ARMA Network.
LKP has pointed out that ARMA managing agents include many of the larger firms – although not all: Countrywide and Gateway are not members, for example. None of these firms are large through consumer choice: they have grown large through appointment by large freehold groups and acquisitions.
It is also the case that ARMA includes the ground rent managers and administrators of large ground rent organisations: Estates and Management, for example, which is part of Vincent Tchenguiz’s concerns.
In the past, LKP has praised current ARMA CEO Nigel Glen for his “commendably balanced analysis of the pros and cons of residential property tenures” including commonhold before the Communities Select Committee in November 2019.
However, Mr Glen was much more critical of commonhold at the Westminster Forum meeting in March 2020, just before ARMA announced that it would admit freeholders and developers to ARMA Network in April.
He said of the Law Commission report on commonhold:
“One of the things in Nick Hopkins’ paper is that if we have the commonhold statement [setting out the rules for apartment schemes], people would understand it better, wouldn’t that be lovely?
“When I said that in Australia, everybody burst out laughing …
“What it boils down to is that people don’t like living under somebody else’s rules – it doesn’t matter whose rules they are – be it a landlord or a commonhold association.”
Can we anticipate further ARMA criticisms of commonhold and, indeed, other reforms of leasehold as they become more serious?
Mr Glen habitually prefaces his discussion of commonhold by saying that ARMA has no “skin in the game” when it comes to property tenure.
Well, ARMA most certainly does now.
martin
It is massively disappointing that ARMA has felt the need to represent landlords interests. For the landlords it’s a fairly obvious move. The membership is the British Property Federation also went up when the possibility of leasehold reform was first mentioned. The landlords saw them as a potential voice they will expect ARMA to do the same..
We argued very strongly a few years ago it was wrong that ARMA were excluded from membership of the government project looking at the regulation of agents given ARMA were one of the few groups who had actually tried to raise standards in the past. ARMA paid the price when ARMA-Q came in to force in 2014 with 25% of their membership leaving.
What confidence will any leaseholder have now with ARMA involved in yet another sector attempt at self regulation. What leaseholder is going to believe ARMA is arguing for them when they paid to represent the interests of landlords.
shula rich
Managing Agents make a living from ‘managing’ . An obtuse and restrictive management code is in the interests of only one party. The managers. It’s not surprising they’d like to get it Government
sponsored. ARMA needs to qualify its members to be good at their jobs not acting as a pressure group.
David Walker
ARMA and ARCO are powerful lobbyists against reforms that could benefit leaseholders and it is regrettable that LKP have to resist this misinformation flow. However, I would question your statement “Nor can Legal and General be described as a speculator in residential freeholds.“. L&G have an ambitious programme of investment in leasehold retirement communities and maintain that this is a significant opportunity. Why? Ground rents, service charges, event fees.
Bernie Wales
Yet another biased and blinkered article from LKP. You have misrepresented ARMA’s and Nigel Glen’s motives. Neither he nor the organisation are anti-leasehold reform or anti-commonhold. In fact the contrary.
What Nigel was trying to point out in the Commons was that whichever system there is for running a building – the occupiers are human and thus there will be good occupiers and bad occupiers … there will be payers and non-payers … there will be rule followers and rule breakers … etc. The management problems which exist under leasehold will also exist under commonhold.
LKP is doing itself a dis-service in its blinkered and biased approach – particularly where criticising those who are trying to improve the lives of residential occupiers.
Martin
The narrative from the sector is that all systems have problems so let’s improve what we have rather than change. Could it be those who argue this approach are those who make their money from the current system.
Happy to argue Nigel’s views on commonhold is wrong and the Australians laughed at the landlords “research” which tried to show their problems the same as ours. It is regrettable that ARMA now represent these landlords who have done little for the sector other than line their pockets.
To try and characterise those who do not follow Bernies view of the world as blinkered and biased seems sort of …. biased and blinkered?