If Peverel Retirement is admitted to ARMA-Q, what message does that send thousands of cheated pensioners?

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Ten months after being found guilty by the OFT of systematically cheating residents in retirement sites, Peverel Retirement is now lining up to join ARMA-Q. This is the new ethically enhanced membership scheme that ARMA hopes will demonstrate greater professional rigour in leasehold management. The announcement will be a shock for the ARHM (Association of Retirement […]

Feeble talk from CMA at ARMA conference

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- CMA soothes leasehold managers by repeating its skimpy MORI poll findings – 25% of ARMA membership still not signed up to ARMA-Q – ARMA does NOT manage 60% of sector – How relevant are the happy leaseholders of Liverpool in disputes elsewhere? With just over two months to go before the self-regulatory code ARMA-Q comes […]

ARMA tells Y and Y Management to mind its manners and control its temper

ARMA’s regulatory panel announced on Friday June 27 that it had admonished Y and Y Management following a complaint over “intemperate and unprofessional language” to a leaseholder who visited its north London offices. A letter of admonishment has been sent to the company, headed by Joseph Gurvits, whose business partner is freeholder Israel Moskovitz. Both have […]

MPs call for all-party group on leasehold, and to stop right to manage being thwarted

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The Westminster meeting on Tuesday March 11 on right to manage organized by Leasehold Knowledge Partnership / Carlex saw an all-party group on leasehold becoming more likely. The move would certainly be backed by Sir Peter Bottomley, Conservative Swindon MPs Justin Tomlinson and Robert Buckland, as well as Jim Fitzpatrick, Labour MP for Poplar and […]

Cirrus isn’t an ARMA member so we have nothing to say about the price-fixing scandal, says Michelle Banks

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… but you must take it on trust that if those bits of Peverel that ARE members sign up to ARMA-Q these practices will be ‘outlawed’ and ‘speedily detected’ Michelle Banks (right), chief executive of the Association of Residential Managing Agents, has stated that her organisation will do nothing about the Peverel / Cirrus price-fixing […]

ARMA-Q reformers get strong backing at annual conference

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The reform-minded leadership of Association of Residential Managing Agents today made a strong call for backing of ARMA-Q, its scheme to add ethically enhanced backbone to the professional body representing block managing agents. An audience of around 300 members at Queen Elizabeth Conference Hall in Westminster was told that that ARMA-Q was a necessary first […]

What does LKP think of ARMA reforms, we were asked. As the annual conference begins in London today, here we go …

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The leasehold management establishment meets today for the annual conference of ARMA in London. It will be an occasion to trumpet the ARMA-Q initiative – which is the organisation’s attempt to put ethical backbone into the trade body. The Leasehold Knowledge Partnership was asked by ARMA for its opinion of the organisation’s reforms before the […]

Housing minister makes a start with a round-table discussion of leasehold

On Wednesday the leasehold “industry” was given the opportunity to persuade Housing Minister Mark Prisk that it has cleaned up its act with new codes of practice and consumer charters. The representation was largely from the commercial interests of leasehold and from the trade bodies that serve them. But there were also members of Parliament, […]

Minister holds roundtable talks on leasehold

Housing Minister Mark Prisk (right) is holding an hour-long roundtable discussion on residential leasehold tomorrow. The meeting is to be attended by trade body representatives such as Michelle Banks, of ARMA – a former civil servant at the Department of Communities and Local Government – RICS, and the Association of Retirement Housing Managers (ARHM). Representatives […]

ARMA-Q: a qualified welcome, but it is not a new dawn

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COMMENT The Leasehold Knowledge Partnership broadly welcomes the draft ARMA-Q initiative, which may help resolve the less poisonous disputes in blocks managed by ARMA members. It has also made suggestions to improve it: first, to make the disciplinary procedures public, like ours; secondly, to strengthen the requirement to declare ‘conflicts of interest’ to leaseholders. It […]

ARMA-Q: an ethical facelift for a flawed trade body

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Next month the Association of Residential Managing Agents unveils its new ethical facelift ARMA-Q – having never, in its 21-year history, publicly expelled a single member. (See ARMA’s draft announcement pdf at the bottom of this article.) There is to be a 10-point “consumer charter” to reassure leaseholders and an apparently independent regulatory chairman, assisted […]

ARMA-Q must expose managing agents’ ‘financial interests’

Robert Plumb
, chief executive of managing agents HML Holdings, which is accredited to LKP and is a member ARMA, considers ARMA-Q and the complexity of transparency for residential managing agents Growing leaseholder empowerment and awareness combined with the immediacy of communications will inevitably mean that managing agents will require a thorough understanding of what it […]

What is LKP?

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The Leasehold Knowledge Partnership exists to protect ordinary leaseholders from being fleeced by landlords and their agents. They exploit the many opportunities offered by this flawed form of property tenure. The LKP seeks to identify and accredit property managing agents who sign up to open accounting and straight dealing. They charge a clear fee for property […]

First task for ARMA’s ethical panel: examine ARMA itself

The Association of Residential Managing Agents is seeking to brush up its act by appointing a chairman and members for the disciplinary panel of its “new self-regulatory regime”. It was advertising the posts in yesterday’s Sunday Times. This is an attempt by the trade body to regain credibility after its long years of silence when […]

Stop this ‘legal torture’ of pensioners, says MP

Sir Peter Bottomley denounces LVT stratagems in post on LKP Sir Peter Bottomley attacks “relentless money-grabbing opponent” A senior Tory MP has posted on LKP today to express his utter disgust at the delaying tactics used by the freeholder  – whose lawyers included Laceys, who proclaim themselves the “honorary solicitors” of ARMA – at the […]