Rightmove is to include full information about leasehold properties offered for sale on the on-line estate agency portal after pressure from Katie Kendrick, co-founder of the National Leasehold Campaign.
Hitting reverse gear by Rightmove is a considerable victory and a direct result of the actions of Miss Kendrick, who is also a trustee of the Leasehold Knowledge Partnership.
This response contrasts with the government-funded Leasehold Advisory Service, which had simply offered some consumer advice on leasehold to the portal but made no effort at all to have proper leasehold listings included.
“Rightmove has now told activists that the National Trading Standards Estate and Letting Agency Team (NTSEALT) is working on a list of “material information” that must be included on a property listing.
“An email from Rightmove to the Leasehold Knowledge Partnership, National Leasehold Campaign and members of the All Party Parliamentary Group on Leasehold Reform and Commonhold Reform, seen by EYE, said: “We are in contact with NTSEALT who are currently working on a list of material information that must be included in a property listing based on latest guidance available.
“As soon as we have this we will review any changes that need to be made and will be communicating with all of our agent customers.”
The industry regulator is set to tell agents what they must include in leasehold property listings. Campaigners have been urging Rightmove to make it mandatory for agents to include tenure terms on their listings rather than just offering it as an option.
“The Property Ombudsman has already warned that agents who don’t divulge tenure terms are in breach of the Consumer Protection from Unfair Trading Regulations.”