Staff working overtime to process applications “to take our members on a journey …” LKP has received a statement at 11.14am today from ARMA addressing its peculiar manner of announcing the membership of ARMA-Q. Previously, we were informed that any company that had not applied to the more rigorous ARMA-Q regime by January 1 was […]
Countrywide Estate Management, second only to Peverel / FirstPort in terms of size, did not apply to join ARMA-Q before the January 1 deadline and is therefore no longer a member of the trade body. ARMA itself had repeatedly declined to clarify the status of Countrywide, which last month was dumped by Bovis Homes at […]
In piecemeal fashion, ARMA is announcing companies that have signed-up to the new regulatory regime ARMA-Q on Twitter. These are the new criteria for membership of the trade body. The decision marks an abrupt reversal of a decision last week by Michelle Banks, the CEO, to announce the accredited companies in February once all applications […]
A complaint about Peverel Retirement is being considered by ARMA regulator Keith Hill even before the trade body rules on whether it meets the criteria of ARMA-Q. The complaint comes from Alex Ellison, whose mother lives in Mere Court, in Knutsford, Cheshire. It concerns Peverel’s ownership and disposal of house managers’ flats.
– Property management company accused of stalling hand-over of residents’ management companies – Bovis Homes is ejecting Countrywide from Swindon sites and is not appointing it at future ones – And … Countrywide declines to confirm whether it is applying to join ARMA-Q Justin Tomlinson (left), Conservative MP for North Swindon, has accused Countrywide of […]
Ten months after being found guilty by the OFT of systematically cheating residents in retirement sites, Peverel Retirement is now lining up to join ARMA-Q. This is the new ethically enhanced membership scheme that ARMA hopes will demonstrate greater professional rigour in leasehold management. The announcement will be a shock for the ARHM (Association of Retirement […]
– CMA soothes leasehold managers by repeating its skimpy MORI poll findings – 25% of ARMA membership still not signed up to ARMA-Q – ARMA does NOT manage 60% of sector – How relevant are the happy leaseholders of Liverpool in disputes elsewhere? With just over two months to go before the self-regulatory code ARMA-Q comes […]
The government has now passed a new Water Bill, which among other issues covered its flood insurance scheme Flood Re. It appears from the outset DEFRA had worked with the Association of British Insurers (ABI) to define how this cover would work.
ARMA’s regulatory panel announced on Friday June 27 that it had admonished Y and Y Management following a complaint over “intemperate and unprofessional language” to a leaseholder who visited its north London offices. A letter of admonishment has been sent to the company, headed by Joseph Gurvits, whose business partner is freeholder Israel Moskovitz. Both have […]
The Westminster meeting on Tuesday March 11 on right to manage organized by Leasehold Knowledge Partnership / Campaign against retirement leasehold exploitation saw an all-party group on leasehold becoming more likely. The move would certainly be backed by Sir Peter Bottomley, Conservative Swindon MPs Justin Tomlinson and Robert Buckland, as well as Jim Fitzpatrick, Labour […]
… but you must take it on trust that if those bits of Peverel that ARE members sign up to ARMA-Q these practices will be ‘outlawed’ and ‘speedily detected’ Michelle Banks (right), chief executive of the Association of Residential Managing Agents, has stated that her organisation will do nothing about the Peverel / Cirrus price-fixing […]
The reform-minded leadership of Association of Residential Managing Agents today made a strong call for backing of ARMA-Q, its scheme to add ethically enhanced backbone to the professional body representing block managing agents. An audience of around 300 members at Queen Elizabeth Conference Hall in Westminster was told that that ARMA-Q was a necessary first […]
The leasehold management establishment meets today for the annual conference of ARMA in London. It will be an occasion to trumpet the ARMA-Q initiative – which is the organisation’s attempt to put ethical backbone into the trade body. The Leasehold Knowledge Partnership was asked by ARMA for its opinion of the organisation’s reforms before the […]
On Wednesday the leasehold “industry” was given the opportunity to persuade Housing Minister Mark Prisk that it has cleaned up its act with new codes of practice and consumer charters. The representation was largely from the commercial interests of leasehold and from the trade bodies that serve them. But there were also members of Parliament, […]
Housing Minister Mark Prisk (right) is holding an hour-long roundtable discussion on residential leasehold tomorrow. The meeting is to be attended by trade body representatives such as Michelle Banks, of ARMA – a former civil servant at the Department of Communities and Local Government – RICS, and the Association of Retirement Housing Managers (ARHM). Representatives […]
COMMENT The Leasehold Knowledge Partnership broadly welcomes the draft ARMA-Q initiative, which may help resolve the less poisonous disputes in blocks managed by ARMA members. It has also made suggestions to improve it: first, to make the disciplinary procedures public, like ours; secondly, to strengthen the requirement to declare ‘conflicts of interest’ to leaseholders. It […]